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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cathy Barlow

May 25, 2023

5  out of  5 rating by Cathy Barlow
"Very friendly and helpful. Great to work with"

Cindy Henninger

May 22, 2023

5  out of  5 rating by Cindy Henninger
"Robin and Carolyn helped us so much with all our insurance needs."

Edmond Huddleston

May 19, 2023

5  out of  5 rating by Edmond Huddleston
"Robin Ideus was very friendly and helpful. She explained our auto and home policies and the comparisons. The savings was significant. It was easy and simple to switch to State Farm. Thank you."

Cindy Bullard

April 24, 2023

5  out of  5 rating by Cindy Bullard
"We worked with Robin while we reviewed our insurance needs. She was very helpful and answered all our questions!"

Nikki Corn

March 11, 2023

5  out of  5 rating by Nikki Corn
"Robin did a fantastic job helping with my insurance with setting up all 3 autos on the drive safe and save! I highly recommend Carolyn's State Farm office to get wonderful service!"

Michael Wommack

February 24, 2023

5  out of  5 rating by Michael Wommack
"I have had State Farm insurance for almost 40 years and I've never had any problems with them. Courtesy and professionalism are strong with this group."

Lexi Hunter

February 22, 2023

5  out of  5 rating by Lexi Hunter
"Robyn helped me and she was amazing!! And saved me a lot of money switching"

Jan Woods

February 22, 2023

5  out of  5 rating by Jan Woods
"Robin Ideus from State Farm in Rushville IL helped me greatly with my insurance claims issues. I am so glad for her knowledge and help!"

Sarah Maas

February 20, 2023

5  out of  5 rating by Sarah Maas
"After talking with Robin, things were taken care of very quickly! really appreciated the personal service they provided!"

Dona Lantz

February 14, 2023

5  out of  5 rating by Dona Lantz
"A rock hit and cracked my windshield which was a first for me after decades of driving so I called State Farm. All of my questions were promptly answered and I was connected with Macomb Glass and the windshield was replaced in a couple days. Everyone in Carolyn Wright’s office was so helpful and supportive. The folks at Macomb Glass were nice and easy to work with as well. Overall, I was very pleased with everything."

Lisa Trendle

February 9, 2023

5  out of  5 rating by Lisa Trendle
"I have had great experiences with State Farm for almost 40 years, and will never willingly insure my vehicles or properties with any other company. Carolyn's office has gone above and beyond to make sure that I have the coverage I need when I need it. Melissa's problem solving skills and willingness to help is more than appreciated, and Robin, well she's an absolute rock star! She has worked tirelessly, and patiently, with me in person, over the phone, and via email to deliver excellent service and coverage tailored to fit my personal needs. Carolyn's staff treats you as an individual, not a number or a quota - it's refreshing and appreciated!!!"

Ellen Neese

February 1, 2023

5  out of  5 rating by Ellen Neese
"Carolyn and her staff have always been VERY helpful. Just an amazing team to work with!! Everyone is always so friendly and ready to help with whatever you need. Recently worked with Allison on policy updates and she made it simply easy to understand! Again great team! Couldn’t ask for a better insurance provider"

belinda hunter

January 24, 2023

5  out of  5 rating by belinda hunter
"Robin went above and beyond help us with our insurance coverage!!! She is amazing!!! Thank you soooo much Robin!!! Bring on the snow Girl!!"

Sarah Moore

January 19, 2023

5  out of  5 rating by Sarah Moore
"I worked with Priscilla and she was absolutely fantastic! She spent WELL over an hour with me between phone conversations and emails. She explained everything very thoroughly and made everything easy to understand. She addressed all my questions and concerns and helped me with MY needs. Customer service like this is almost non-existent anymore! I cannot recommend this agency enough!"

Mark Gerleman

January 19, 2023

5  out of  5 rating by Mark Gerleman
"Very helpful and always quick to respond to messages and questions."


January 17, 2023

5  out of  5 rating by Robert
"Carolyn worked very hard and spent all the time needed to get me the best price and gave very good advice for my benefit and saved me substantial money. Never had anyone go that far out for me. Thank you very much."

Heather Miller

January 10, 2023

5  out of  5 rating by Heather Miller
"Priscilla is my go-to for any of my needs with State Farm! Priscilla is always very efficient and professional and she always handles our changes with ease. The Miller household loves her!"

Phyllis Wenger

December 20, 2022

5  out of  5 rating by Phyllis Wenger
"She is very helpful and friendly. She helps anybody and everybody and you can always count on her."

Lorrie Reynolds

November 14, 2022

5  out of  5 rating by Lorrie Reynolds
"I forgot my Medicare Part D appointment with Robin today. She called and was able to complete it all over the phone!!! Thanks so much Robin!"

Morgan Billingsley

November 10, 2022

5  out of  5 rating by Morgan Billingsley
"Jessie provides great customer service. I've also worked with Robin who has been very helpful and accommodating."

Susan Huntley

November 9, 2022

5  out of  5 rating by Susan Huntley
"Robin was very helpful."


November 9, 2022

5  out of  5 rating by NinjaStar
"Priscilla Phillips was knowledgeable and helpful in explaining policy details. She was professional with a sense of humor. Very happy with service and rates!"

Emily Hollenback

November 9, 2022

5  out of  5 rating by Emily Hollenback
"Carolyn, Robin and all her team members are so helpful with all my insurance needs. I highly recommend this agency."

Dale Little

November 8, 2022

5  out of  5 rating by Dale Little
"Going on medicare is kind of scary deal, not knowing what direction to go. Carolyn & Robin have been great help to my wife and I. Thank you."

Jane Cowin

November 7, 2022

5  out of  5 rating by Jane Cowin
"Carolyn , Robin and her team have helped me with my insurance needs. They are awesome!"