State Farm® Insurance Agent Carolyn Wright
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Schutte
October 17, 2024
5
out of
5
rating by Mary Schutte
"I called Robin about Medicare supplement claims that were not getting paid. Robin said she would look into it and within few hours she had this cleared up. I have been a customer for a long time with Carolyn Wright and They have always been there for the customer always trying answer any questions and taking care of you. Thank you for what you do."
We responded:
"Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Robin was able to quickly address and resolve the claims issue you were facing. At Carolyn Wright, we are dedicated to providing excellent customer service and ensuring that our customers feel supported and taken care of. We appreciate your loyalty and are grateful to have you as a long-time customer. Your kind words mean a lot to us and serve as a motivation for our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. Thank you once again for your trust and support. We truly appreciate it."
Kristen Higgins
September 27, 2024
5
out of
5
rating by Kristen Higgins
"Priscilla was OUTSTANDING. So knowledgeable and helpful! I would recommend 10/10!"
We responded:
"Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that Priscilla provided you with outstanding service, and that her knowledge and helpfulness made a positive impact on your experience. We truly appreciate your recommendation and the 10/10 rating. We will make sure to pass on your kind words to Priscilla. Thank you for choosing our service, and we look forward to assisting you again in the future!"
Charles Knous
September 25, 2024
5
out of
5
rating by Charles Knous
"The people at state farm have gone above and beyond to help me with my questions. And make sure my policy was right .I purchased a new vehicle and was having trouble verifying my coverage with my lender big pain .Robin at state farm came to the rescue. And got it straight."
We responded:
"Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that our team at State Farm went above and beyond to assist you with your questions and ensure your policy was correct. We understand how frustrating it can be to verify coverage with a lender, but we're glad that Robin was able to come to the rescue and resolve the issue for you. We truly appreciate your feedback and look forward to serving you in the future."
Rebecca Fross
September 17, 2024
5
out of
5
rating by Rebecca Fross
"Both agents knew the answer to any question asked. They explained everything in clear detail and provided information that I hadn't even considered!"
We responded:
"Thank you so much for your positive feedback! It's our goal to exceed expectations and provide information that goes beyond what is typically expected. We appreciate your kind words and look forward to serving you again in the future."
Joe Beth
September 5, 2024
5
out of
5
rating by Joe Beth
"Robin was great at helping us set up Aetna insurance we had to be on the phone with them 30 then they hung up or we lost them Robin called them back and made sure we received the right policy and talked with them and us as while Aetna took 1hr 30 minutes to go thru things and Robin was great at asking all the right questions. Joseph Beth"
We responded:
"Thank you for sharing your experience with Robin's assistance in setting up Aetna insurance. We're glad to hear that Robin went above and beyond to ensure you received the right policy, despite the challenges you faced during the phone call with Aetna. We'll be sure to pass along your kind words to Robin. We appreciate your feedback and look forward to assisting you with any future insurance needs."
Charles Rhoades
September 4, 2024
5
out of
5
rating by Charles Rhoades
"Wonder service from Robin!"
We responded:
"Thank you for taking the time to leave such a positive review about Robin's service. We're thrilled to hear that you had a wonderful experience. We'll be sure to pass along your kind words to Robin and the rest of the team. We appreciate your support and look forward to serving you again in the future."
Cory Sergerson
July 17, 2024
5
out of
5
rating by Cory Sergerson
"Carolyn and her crew have always been great! They have helped my parents and myself for years. I relocated to another state and had to go to a different representative for a while. Once I was aware that she was covering my state, I immediately switched back. The company I had before was not a bad service. It just knows not measured to the level quality I received from Carolyn‘s office. Even if rates can be higher compared to other companies, it’s well worth the extra little bit of $$ For the quality service"
We responded:
"Cory, Thank you so much for taking the time to share your wonderful experience with Carolyn and her crew! We greatly appreciate your kind words and are thrilled to hear that we have been able to provide quality service to both you and your parents over the years. We understand that relocating can often mean having to switch service providers, but we are truly grateful that you made the decision to come back to us once you learned that Carolyn was covering your state. We strive to ensure that our customers receive the highest level of service, and it is fantastic to know that we have met your expectations. Your feedback about our rates and the value you receive from our services is truly appreciated. We believe that providing exceptional service is worth every penny, and we are glad you feel the same way. We will continue to work hard to deliver the quality service you deserve. Thank you once again for your support, and we look forward to serving you for many more years to come!"
Kristen Patton
June 27, 2024
5
out of
5
rating by Kristen Patton
"Extremely great service! Prompt responses, eagerness to educate, and great advice. Thank you!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with our service. We greatly appreciate your kind words about our prompt responses, eagerness to educate, and advice. It was our pleasure to assist you, and we're always here to help. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for your review!"
Cheryl Kirkbride
June 19, 2024
5
out of
5
rating by Cheryl Kirkbride
"Very pleasant and helpful ☺️"
We responded:
"Cheryl thank you so much. We are more than happy to help out!"
lisa taapken
June 17, 2024
5
out of
5
rating by lisa taapken
"Robin was extremely efficient and so helpful. Helped me save over half of what I was currently paying. One phone call and it was done. Very knowledgeable and helpful. Thanks again Robin, so glad I made the call."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Robin was able to assist you efficiently and help you save money. We'll make sure to pass along your kind words to Robin. If you ever need any further assistance, don't hesitate to reach out. Thank you for choosing our services!"
Susan Huntley
May 1, 2024
5
out of
5
rating by Susan Huntley
"Robin was very helpful."
We responded:
"Thank you for the 5 Star Review!!! We love being able to help out our customers!!!"
Lluisa Jhenefer Lennon
April 9, 2024
5
out of
5
rating by Lluisa Jhenefer Lennon
"My boyfriend got all the information he needed in the matter of minutes. She was clear and concise. Very professional.:)"
We responded:
"Thank you for taking the time to review our office! We appreciate your business!!"
Kimberly Blentlinger
April 8, 2024
5
out of
5
rating by Kimberly Blentlinger
"I couldn't be more satisfied with the service and coverage I received from Carolyn Wright State Farm, all thanks to the exceptional support provided by account representative Madison Galloway. From the very first consultation through finalizing my policy, Madison's professionalism, knowledge, and genuine care made the entire process seamless and stress-free."
We responded:
"Thank you, Kim for sharing your most recent experience with Madison at Carolyn Wright State Farm. I am glad you felt supported and stress-free! We look forward to helping you for years to come with all your insurance needs."
melani heavin
April 2, 2024
5
out of
5
rating by melani heavin
"Allison Roberts was soooo helpful with our vehicle insurance! She got us an awesome deal compared to what we were paying with our previous insurance company. Very happy! Thanks again Allison you’re the best!"
We responded:
"Thank you, for sharing how Allison got you a great deal on your vehicle's insurance! We love being able to help people save!! We look forward to helping you for years to come!"
Melissa Wort
March 26, 2024
5
out of
5
rating by Melissa Wort
"When filing my claim for hail damage that ultimately totaled my car that I bought 2.5 years ago, Carolyn Wright's group in Rushville helped me stay on track with the progress of my claim. Kristy in particular was very helpful in updating me, providing me with information that I could understand since insurance claims are so confusing to navigate, and contacting the corporate State Farm for me to keep my claim moving along and avoiding unnecessary steps in the claim process. This is the second time I've had to file a claim on this car in 2.5 years, and both times Carolyn and members of her office provided nothing but clarity in the muddiness insurance claims seem to be at times."
We responded:
"Melissa, thank you for sharing your experience working with my team here at Carolyn Wright State Farm. We truly appreciate YOU and your business!"
Barbara Beebe
February 27, 2024
5
out of
5
rating by Barbara Beebe
"Robin was a tremendous help to us on recent claim. When we couldn’t get satisfaction she came through and mad it all work out right. Carolyn has great support system!!!"
We responded:
"Thank you, very much for taking the time to share your experience! Claims are never fun, so I am so glad she helped you get your answers! Thank you, for trusting us and for being a great customer!"
Charles Long
February 6, 2024
5
out of
5
rating by Charles Long
"Always respected and taken care of"
We responded:
"Thank you, Charles! We love taking care of our customers."
Shelby Garner
December 22, 2023
5
out of
5
rating by Shelby Garner
"I absolutely love working with Robin! She always gets what i need done, done. She has helped me for a long time now. I recommend her top notch! Sorry friendly and will help with whatever your needs are!"
We responded:
"Thank you for sharing your experience with Robin, here at Carolyn Wright State Farm. She loves helping others!"
Jon Thurman
December 22, 2023
5
out of
5
rating by Jon Thurman
"Carolyn's office has been so helpful with all my insurance needs."
We responded:
"Thank you, Jon for taking the time to share your experience with us! We are happy to help with all of your insurance needs!!"
Randell Hettinger
December 21, 2023
5
out of
5
rating by Randell Hettinger
"Very polite and gave me all the information I needed!"
We responded:
"Randell, thank you for your review! We love being able to help inform our customers!! Merry Christmas!"
Enid Ruzicka
October 30, 2023
5
out of
5
rating by Enid Ruzicka
"Robin has helped us with Medicare re enrollment and made it so easy. She has given us Excellent service. We would highly recommend Carolyn Wright’s office for your insurance needs."
We responded:
"Thank you for sharing your experience with everyone, Enid! Robin is very passionate in helping with Medicare enrollment! So happy she was able to help you!"
Adolom
October 12, 2023
5
out of
5
rating by Adolom
"They were very patient with me when I got into a wreck and helped me every step of the way. And my agent Priscilla was very helpful and explained things in a very easy to understand way."
We responded:
"Thank you, for sharing your experience! We are always happy to help!"
Allison Roberts
September 25, 2023
5
out of
5
rating by Allison Roberts
"Carolyn and her staff in the Rushville office are exceptional and always go above and beyond. They are always looking out for my best insurance needs. Definitely recommend this insurance agency!"
We responded:
"Thank you, Allison! We are happy to be able to assist you with all your insurance needs and look forward to serving you for many years to come!"
KERRI
September 18, 2023
5
out of
5
rating by KERRI
"I've had State Farm for 20+ years and love Carolyn and her team. They are all great to work with!"
We responded:
"Thank you Kerri! We appreciate your business!!"
Shebbie Worley
August 11, 2023
5
out of
5
rating by Shebbie Worley
"Robin helped me get my insurance back up and going she was an amazing help and an amazing person ☺️"
We responded:
"Thank you for taking the time to share your experience!! So happy Robin was able to assist you!!"