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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gayle Brough

September 5, 2025

5  out of  5
rating by Gayle Brough
"I've always had great service with State Farm. From going in to pay a bill or collecting off a claim, their team is top notch!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team has consistently provided you with great service, whether it's paying a bill or assisting with a claim. Your satisfaction means a lot to us, and we look forward to continuing to serve you!"
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Matthew Thiner

August 27, 2025

5  out of  5
rating by Matthew Thiner
"I have appreciated the time that Carolyn and Madison have taken to go over my entire policy when I switch to their location. They were patient as they explained how I was covered and adjusted everything so that I could save some money but have the covered I wanted. They gave good suggestions on how to make some of those adjustments. They then called me in again as a policy was being renewed to explain how we can adjust that as well. I appreciate the time they take to make sure I have everything I need and I understand my policy."
We responded:
"Thank you so much for your kind words! Providing clear explanations and personalized suggestions to help you save money while ensuring you have the right coverage is very important to us. We truly appreciate your trust and look forward to continuing to support you with your insurance needs!"
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belinda hunter

August 20, 2025

5  out of  5
rating by belinda hunter
"Priscilla went above and beyond to help me with my insurance coverage!!! She is amazing!!! Thank you soooo much Priscilla !!!! Your the Best!!!!🏆"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Priscilla went above and beyond to assist you. We'll be sure to pass along your kind words to her. Your satisfaction means a lot to us!"
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Matthew Dambacher

August 18, 2025

5  out of  5
rating by Matthew Dambacher
"Madison made getting car insurance fast and easy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madison made getting your car insurance fast and easy. We appreciate your business!"
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Pamela Gregory

August 14, 2025

5  out of  5
rating by Pamela Gregory
"ROBIN HELPED ME ABOVE AND BEYOND WITH ALL MY MEDICARE NEEDS. I HIGHLY RECOMMEND ROBIN FOR ALL HER EXPERTISE IN MEDICARE."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Robin was able to assist you above and beyond with your Medicare needs. We truly appreciate your recommendation and are glad to have her expertise on our team. If you ever need anything else, please don't hesitate to reach out!"
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Penney Chapman

August 12, 2025

5  out of  5
rating by Penney Chapman
"Madison did a wonderful job explaining coverage to me and making sure the policies are what I need."
We responded:
"Thank you for your kind words! We're thrilled to hear that Madison was able to clearly explain your coverage and ensure your policies are tailored to your needs. We appreciate your trust and look forward to continuing to assist you!"
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Delane McNeely

August 8, 2025

5  out of  5
rating by Delane McNeely
"We had an issue with the Secretary of State and after calling the agency Robin had it all worked out very quickly. ALWAYS pleased with our service at the agency."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Robin was able to resolve your issue quickly and that you continue to have positive experiences with our agency. Your satisfaction is our top priority, and your feedback means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out!"
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Marilyn Prather

August 4, 2025

5  out of  5
rating by Marilyn Prather
"I was very pleased with the service I received from representative Ella."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Ella provided you with excellent service. We truly appreciate you taking the time to share your experience, and we look forward to assisting you again in the future!"
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Vera Tomlinson

August 1, 2025

5  out of  5
rating by Vera Tomlinson
"Oh my goodness, I am so pleased with the assistance I received from Carolyn and Emma at her agency. I am from Louisiana and needed help with a claim and they helped and spread happiness. They helped me resolve my issues. I cannot explain what a pleasure it was to work with someone so willing to help."
We responded:
"Thank you so much for your wonderful review! We’re happy we were able to assist you and make your experience a positive one. Our team always strives to provide friendly and helpful service, and it’s great to know we could help resolve your claim and spread a little happiness along the way. If you ever need anything else, please don’t hesitate to reach out. Safe travels back to Louisiana!"
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Jenny Koch

July 31, 2025

5  out of  5
rating by Jenny Koch
"I've had a policy with them for several years, and they've always been quick to answer any questions I have. Their customer service is top-notch and Ella is a fantastic addition to the team!"
We responded:
"Thank you so much for your kind words and continued trust in us! We're thrilled to hear that our team, especially Ella, has been able to provide you with excellent service. We look forward to continuing to support you for many years to come!"
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Carol Flowers

July 31, 2025

5  out of  5
rating by Carol Flowers
"Always ready to help me no matter what situation has arose in my life! My home, auto, life insurance, money situation after my husband died, grandchildren life insurance, renters insurance, and car loan, I’ve had a very good experience with State Farm"
We responded:
"Thank you so much for your heartfelt review. We're honored to have been able to support you through so many important moments in your life. It means a lot to know that we've been able to assist with your home, auto, life insurance, financial needs, and more. We're here for you anytime—please don’t hesitate to reach out whenever you need us."
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jon rice

July 31, 2025

5  out of  5
rating by jon rice
"Robin helped me with insuring my 1970 truck. She did a awesome job."
We responded:
"Thank you for sharing your experience! We're glad to hear that Robin did an awesome job helping you insure your 1970 truck. We appreciate your trust and are here to help anytime!"
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Jason Williams

July 31, 2025

5  out of  5
rating by Jason Williams
"Rushville staff very friendly and knowlegable. Highly recommend."
We responded:
"Thank you for your wonderful recommendation! We're delighted to hear that the Rushville staff provided friendly and knowledgeable service. We appreciate your support and look forward to assisting you again!"
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Lynn Stambaugh

July 31, 2025

5  out of  5
rating by Lynn Stambaugh
"Carolyn Wright and team at State Farm are always helpful, knowledgeable and friendly. Delaney was very professional on the phone and followed through to getting my questions answered."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Delaney, and the entire team provided you with helpful, knowledgeable, and friendly service. We appreciate your trust and look forward to assisting you again in the future!"
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Gladys

June 26, 2025

5  out of  5
rating by Gladys
"I have been a client of State Farm in Rushville Il for several years. Their staff is not only friendly, but highly skilled. Ella Williams is an outstanding addition to the State Farm staff."
We responded:
"Thank you for being a valued client of our State Farm office in Rushville! We’re delighted to hear that our friendly and skilled staff have made a positive impact. We’ll be sure to share your kind words with Ella Williams—she truly is a fantastic part of our team. We look forward to continuing to serve you for many years to come!"
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Lee

June 26, 2025

5  out of  5
rating by Lee
"Priscilla is the best"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Priscilla provided you with excellent service. We'll be sure to pass along your compliments to her!"
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Jennifer McClelland

June 11, 2025

5  out of  5
rating by Jennifer McClelland
"Great meeting with Pricilla today. She was very thorough and answered all of my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your meeting with Pricilla went so well and that she was able to address all of your questions thoroughly. We truly value your feedback and look forward to assisting you again in the future!"
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Will Donovan

May 7, 2025

5  out of  5
rating by Will Donovan
"Great and Friendly service!!!"
We responded:
"Thank you so much for your kind words Will! We're thrilled to hear you had a great experience with our team. Providing friendly and excellent service is our top priority. We look forward to serving you again soon!"
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Lola Gronewold

May 3, 2025

5  out of  5
rating by Lola Gronewold
"Robin helped us so much! She explained everything and made it so simple to make the change to State Farm! We saved $3000 a year!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Robin was able to make the process simple and help you save so much. At Carolyn Wright State Farm, we strive to provide personalized service and ensure our customers feel confident about their decisions. We’re lucky to have Robin on our team, and we’re so glad she could assist you! If you ever have any questions or need further assistance, don’t hesitate to reach out. Welcome to the State Farm family!"
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Mike Johnson

April 18, 2025

5  out of  5
rating by Mike Johnson
"Priscilla was very helpful in getting me switched from all state to state farm. Not only was she personable, but she was quick, concise, and saved me some money!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Priscilla was able to assist you in making the switch to State Farm. It's fantastic to know that her personable approach and efficiency helped you save money. We appreciate your trust in us and look forward to serving you in the future!"
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Ashley Krieg

April 16, 2025

5  out of  5
rating by Ashley Krieg
"Melissa was very knowledgeable and helpful in helping our office with some updates! She is great!"
We responded:
"Thank you for your feedback! We're delighted to hear that Melissa was able to assist you so effectively with your office updates. We take pride in our team's expertise and dedication, and it's always rewarding to hear such positive comments. I'll be sure to share your kind words with Melissa."
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Hannah Lynch

April 15, 2025

5  out of  5
rating by Hannah Lynch
"Melissa is great! She is such a big help and so generous helping other agencies with updates."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Melissa has been able to assist you and that her generosity and support have made a positive impact. We truly appreciate you taking the time to share your experience and I will make sure to pass along your compliments to her."
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June Sapp

April 14, 2025

5  out of  5
rating by June Sapp
"We’ve used this office of State Farm for several years. Everyone is always so friendly and helpful. They always make sure we understand the process and what to expect from any claims we’ve had to make. We highly recommend Carolyn and staff for personalized support and assistance."
We responded:
"Thank you so much for your kind words and for being a loyal customer over the years! We're thrilled to hear that you’ve had positive experiences with our team and that we've been able to provide you with the support and assistance you need. The entire staff and I are committed to ensuring our clients understand their policies and claims processes. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. If you ever need anything, please don't hesitate to reach out. Thank you again!"
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Sharon Mann

April 7, 2025

5  out of  5
rating by Sharon Mann
"When our home owners insurance raised 25% last year, I got home owner and auto quotes from Madison in January. They were substantially lower and it’s a good thing because my former insurer had raised homeowners another 25% for this year. Thank you for great rates and a smooth transition!"
We responded:
"Thank you for sharing your experience, Sharon! We’re thrilled to hear that we could help you save on your homeowners and auto insurance. Our team at Carolyn Wright State Farm is dedicated to providing competitive rates and ensuring a smooth transition for our clients. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us!"
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BerqTheTerq

March 27, 2025

5  out of  5
rating by BerqTheTerq
"I worked with Allison Roberts to get home insurance on my first home and she couldn’t have made it any easier for me! Great people to work with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Allison made your first home insurance experience smooth and enjoyable. Our team is dedicated to providing excellent service, and it’s wonderful to know that you felt supported throughout the process. Congratulations on your new home, and if you ever need assistance in the future, don’t hesitate to reach out!"