Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Krieg

Ashley Krieg

April 16, 2025

5  out of  5
rating by Ashley Krieg
"Melissa was very knowledgeable and helpful in helping our office with some updates! She is great!"
We responded:
"Thank you for your feedback! We're delighted to hear that Melissa was able to assist you so effectively with your office updates. We take pride in our team's expertise and dedication, and it's always rewarding to hear such positive comments. I'll be sure to share your kind words with Melissa."
Profile photo of Hannah Woodbury

Hannah Woodbury

April 15, 2025

5  out of  5
rating by Hannah Woodbury
"Melissa is great! She is such a big help and so generous helping other agencies with updates."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Melissa has been able to assist you and that her generosity and support have made a positive impact. We truly appreciate you taking the time to share your experience and I will make sure to pass along your compliments to her."
Profile photo of June Sapp

June Sapp

April 14, 2025

5  out of  5
rating by June Sapp
"We’ve used this office of State Farm for several years. Everyone is always so friendly and helpful. They always make sure we understand the process and what to expect from any claims we’ve had to make. We highly recommend Carolyn and staff for personalized support and assistance."
We responded:
"Thank you so much for your kind words and for being a loyal customer over the years! We're thrilled to hear that you’ve had positive experiences with our team and that we've been able to provide you with the support and assistance you need. The entire staff and I are committed to ensuring our clients understand their policies and claims processes. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. If you ever need anything, please don't hesitate to reach out. Thank you again!"
Profile photo of Sharon Mann

Sharon Mann

April 7, 2025

5  out of  5
rating by Sharon Mann
"When our home owners insurance raised 25% last year, I got home owner and auto quotes from Madison in January. They were substantially lower and it’s a good thing because my former insurer had raised homeowners another 25% for this year. Thank you for great rates and a smooth transition!"
We responded:
"Thank you for sharing your experience, Sharon! We’re thrilled to hear that we could help you save on your homeowners and auto insurance. Our team at Carolyn Wright State Farm is dedicated to providing competitive rates and ensuring a smooth transition for our clients. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us!"
Profile photo of BerqTheTerq

BerqTheTerq

March 27, 2025

5  out of  5
rating by BerqTheTerq
"I worked with Allison Roberts to get home insurance on my first home and she couldn’t have made it any easier for me! Great people to work with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Allison made your first home insurance experience smooth and enjoyable. Our team is dedicated to providing excellent service, and it’s wonderful to know that you felt supported throughout the process. Congratulations on your new home, and if you ever need assistance in the future, don’t hesitate to reach out!"
Profile photo of Dorcas Galloway

Dorcas Galloway

March 25, 2025

5  out of  5
rating by Dorcas Galloway
"Follow up was great. They asked questions to make sure they understood my needs and worked with me on options"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our follow-up and attention to your needs made a positive impact on your experience. Our team strives to provide personalized service, and it's great to know we hit the mark. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to working with you again!"
Profile photo of Richie Perrine

Richie Perrine

February 20, 2025

5  out of  5
rating by Richie Perrine
"Recently switched car insurance from progressive. not only did they have better coverage they saved me 70 dollars a month and got life insurance included. Madison prather was very good at explaining anything I didn't understand."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you found better coverage and savings with us. Madison is indeed a valuable member of our team, and we're glad she could assist you effectively. If you have any more questions or need further assistance, feel free to reach out. Welcome to the family!"
Profile photo of Katie Cluney

Katie Cluney

February 15, 2025

5  out of  5
rating by Katie Cluney
"They have always been really helpful and if I have a question, they get back to me with a answer usually on the same day. If I had a policy change they get it done quickly. Best State Farm representative I've ever had."
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you've had a positive experience with our team. Providing prompt and helpful service is our top priority, and it’s great to know that we’ve met your expectations. If you ever have more questions or need assistance, don’t hesitate to reach out. We’re here to help!"
Profile photo of Jacki Harris

Jacki Harris

February 14, 2025

5  out of  5
rating by Jacki Harris
"Allison was very personable and easy to work with! She made everything a breeze for me!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Allison. She truly strives to make every interaction enjoyable and seamless. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Nick Taylor

Nick Taylor

February 13, 2025

5  out of  5
rating by Nick Taylor
"I worked with Madison Galloway through both of my home insurance policies now, and my auto insurance. She was great to work with and helped me get the best discount possible saving me a great amount of money through the company! Highly recommend working with her!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madison was able to assist you with your home and auto insurance policies and help you find great discounts. Your recommendation means a lot to us, and we appreciate your trust in our services. If you need any further assistance or have questions in the future, don't hesitate to reach out. We look forward to serving you again!"
Profile photo of Marcy Jones

Marcy Jones

February 7, 2025

5  out of  5
rating by Marcy Jones
"Carolyn and her team are amazing and great to work with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your support means a lot to us, and we look forward to working with you again in the future!"
Profile photo of George Kirkham

George Kirkham

January 28, 2025

5  out of  5
rating by George Kirkham
"Carolyn's office provides great service."
We responded:
"Thank you so much for your kind words! Our team works hard to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again soon!"
Profile photo of Timmy Toms

Timmy Toms

January 7, 2025

5  out of  5
rating by Timmy Toms
"Such a wonderful group, Robin helped get my issues resolved, don't know what I would've done without her. Thanks so much!"
We responded:
"Thank you so much for your kind words, Timmy! We're thrilled to hear that Robin was able to help you resolve your issues. Our team is dedicated to providing excellent service, and it’s wonderful to know that we made a positive impact. If you need anything else in the future, don’t hesitate to reach out!"
Profile photo of Roberta Spencer

Roberta Spencer

November 25, 2024

5  out of  5
rating by Roberta Spencer
"Robin helped me with my Part D plans."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Robin was able to assist you with your Part D plans. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your feedback!"
Profile photo of Mary Schutte

Mary Schutte

October 17, 2024

5  out of  5
rating by Mary Schutte
"I called Robin about Medicare supplement claims that were not getting paid. Robin said she would look into it and within few hours she had this cleared up. I have been a customer for a long time with Carolyn Wright and They have always been there for the customer always trying answer any questions and taking care of you. Thank you for what you do."
We responded:
"Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Robin was able to quickly address and resolve the claims issue you were facing. At Carolyn Wright, we are dedicated to providing excellent customer service and ensuring that our customers feel supported and taken care of. We appreciate your loyalty and are grateful to have you as a long-time customer. Your kind words mean a lot to us and serve as a motivation for our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. Thank you once again for your trust and support. We truly appreciate it."
Profile photo of Kristen Higgins

Kristen Higgins

September 27, 2024

5  out of  5
rating by Kristen Higgins
"Priscilla was OUTSTANDING. So knowledgeable and helpful! I would recommend 10/10!"
We responded:
"Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that Priscilla provided you with outstanding service, and that her knowledge and helpfulness made a positive impact on your experience. We truly appreciate your recommendation and the 10/10 rating. We will make sure to pass on your kind words to Priscilla. Thank you for choosing our service, and we look forward to assisting you again in the future!"
Profile photo of Charles Knous

Charles Knous

September 25, 2024

5  out of  5
rating by Charles Knous
"The people at state farm have gone above and beyond to help me with my questions. And make sure my policy was right .I purchased a new vehicle and was having trouble verifying my coverage with my lender big pain .Robin at state farm came to the rescue. And got it straight."
We responded:
"Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that our team at State Farm went above and beyond to assist you with your questions and ensure your policy was correct. We understand how frustrating it can be to verify coverage with a lender, but we're glad that Robin was able to come to the rescue and resolve the issue for you. We truly appreciate your feedback and look forward to serving you in the future."
Profile photo of Rebecca Fross

Rebecca Fross

September 17, 2024

5  out of  5
rating by Rebecca Fross
"Both agents knew the answer to any question asked. They explained everything in clear detail and provided information that I hadn't even considered!"
We responded:
"Thank you so much for your positive feedback! It's our goal to exceed expectations and provide information that goes beyond what is typically expected. We appreciate your kind words and look forward to serving you again in the future."
Profile photo of Joe Beth

Joe Beth

September 5, 2024

5  out of  5
rating by Joe Beth
"Robin was great at helping us set up Aetna insurance we had to be on the phone with them 30 then they hung up or we lost them Robin called them back and made sure we received the right policy and talked with them and us as while Aetna took 1hr 30 minutes to go thru things and Robin was great at asking all the right questions. Joseph Beth"
We responded:
"Thank you for sharing your experience with Robin's assistance in setting up Aetna insurance. We're glad to hear that Robin went above and beyond to ensure you received the right policy, despite the challenges you faced during the phone call with Aetna. We'll be sure to pass along your kind words to Robin. We appreciate your feedback and look forward to assisting you with any future insurance needs."
Profile photo of Charles Rhoades

Charles Rhoades

September 4, 2024

5  out of  5
rating by Charles Rhoades
"Wonder service from Robin!"
We responded:
"Thank you for taking the time to leave such a positive review about Robin's service. We're thrilled to hear that you had a wonderful experience. We'll be sure to pass along your kind words to Robin and the rest of the team. We appreciate your support and look forward to serving you again in the future."
Profile photo of Cory Sergerson

Cory Sergerson

July 17, 2024

5  out of  5
rating by Cory Sergerson
"Carolyn and her crew have always been great! They have helped my parents and myself for years. I relocated to another state and had to go to a different representative for a while. Once I was aware that she was covering my state, I immediately switched back. The company I had before was not a bad service. It just knows not measured to the level quality I received from Carolyn‘s office. Even if rates can be higher compared to other companies, it’s well worth the extra little bit of $$ For the quality service"
We responded:
"Cory, Thank you so much for taking the time to share your wonderful experience with Carolyn and her crew! We greatly appreciate your kind words and are thrilled to hear that we have been able to provide quality service to both you and your parents over the years. We understand that relocating can often mean having to switch service providers, but we are truly grateful that you made the decision to come back to us once you learned that Carolyn was covering your state. We strive to ensure that our customers receive the highest level of service, and it is fantastic to know that we have met your expectations. Your feedback about our rates and the value you receive from our services is truly appreciated. We believe that providing exceptional service is worth every penny, and we are glad you feel the same way. We will continue to work hard to deliver the quality service you deserve. Thank you once again for your support, and we look forward to serving you for many more years to come!"
Profile photo of Kristen Patton

Kristen Patton

June 27, 2024

5  out of  5
rating by Kristen Patton
"Extremely great service! Prompt responses, eagerness to educate, and great advice. Thank you!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with our service. We greatly appreciate your kind words about our prompt responses, eagerness to educate, and advice. It was our pleasure to assist you, and we're always here to help. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for your review!"
Profile photo of Cheryl Kirkbride

Cheryl Kirkbride

June 19, 2024

5  out of  5
rating by Cheryl Kirkbride
"Very pleasant and helpful ☺️"
We responded:
"Cheryl thank you so much. We are more than happy to help out!"
Profile photo of lisa taapken

lisa taapken

June 17, 2024

5  out of  5
rating by lisa taapken
"Robin was extremely efficient and so helpful. Helped me save over half of what I was currently paying. One phone call and it was done. Very knowledgeable and helpful. Thanks again Robin, so glad I made the call."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Robin was able to assist you efficiently and help you save money. We'll make sure to pass along your kind words to Robin. If you ever need any further assistance, don't hesitate to reach out. Thank you for choosing our services!"
Profile photo of Susan Huntley

Susan Huntley

May 1, 2024

5  out of  5
rating by Susan Huntley
"Robin was very helpful."
We responded:
"Thank you for the 5 Star Review!!! We love being able to help out our customers!!!"